Simplified process handling
Senior Sales Manager Christina Quante is significantly involved in the development of the price calculator and now looks back on the first weeks. Overall, she is pleased to say that the website calculator has been well received so far: “We have already been able to acquire some interesting new customers through it.” In addition, the price calculator simplifies internal processes considerably, because partly the processing of enquiries is completely automatic. “Our customer advisory service benefits greatly from this, because the team has more time to deal with other important issues. Conversely, this also has a positive effect on our customers,” reports Christina Quante.
Good system connectivity, more attractive conditions and terms
Another bonus of the website price calculator: it is state of the art. “This means that we have many possibilities to expand the price calculator even further in the future. We are currently working at full speed on the further development of the calculator, the integration of new functions and the connection to other systems. Soon, for example, it should also be possible to invoice orders,” explains Christina Quante and adds: “Already now, the price calculator enables us to process more complex parameters than before. This way, we can always offer our customers the best rate for the desired general conditions. It also allows us to offer more attractive prices and conditions for shipments with more transit time.”